Responsible Gaming
Gaming Should Be Entertainment
At Betway, we believe that betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always carries a risk, and you should only bet what you can afford to lose.
We are committed to promoting responsible gambling and supporting players who may develop gambling-related problems.
Age Verification
By accessing Betway through gemellirestaurant.co.uk, you confirm that you are:
- At least 18 years of age, or the legal age for gambling in your jurisdiction, whichever is higher
- Not prohibited by law from engaging in gambling activities
- Accessing betting services from a location where it is legally permitted
If you are under 18, please do not use this service. Gambling is not suitable for minors.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Regularly betting more than you intended
- Chasing losses by betting more to recover money lost
- Spending increasing amounts of time and money on gambling
- Hiding gambling activities from friends, family, or partners
- Gambling to escape stress, anxiety, or depression
- Borrowing money to fund gambling activities
- Neglecting work, education, or personal relationships due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling a loss of control over gambling behaviour
- Unsuccessful attempts to cut down or stop gambling
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Controls
Betway provides several tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific period
- Reality Checks: Enable reminders during your gaming sessions to check how long you've been playing and how much you've spent
- Session Limits: Set a time limit for how long you can play in a single session
- Self-Exclusion: Temporarily or permanently exclude yourself from your Betway account if you feel your gambling is becoming problematic
Access these tools in your account settings or contact Betway customer support for assistance.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available:
United Kingdom
- GamCare — Free confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators in Great Britain - Gamblers Anonymous — Peer support groups
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung — www.bzga.de
Need Help?
If you or someone you care about is experiencing gambling-related problems, please seek help today. There is no shame in reaching out—support is available and treatment is effective.
Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your GP for a referral to specialist services.
Remember: You are not alone, and help is just a phone call away.